Irish Canadian Development Institute

 

Evaluations

Participant Evaluations

We ask participants in all programmes to complete a detailed evaluation questionnaire on the overseas phase, including our own performance. The individual evaluations are confidential, unless agreed otherwise beforehand, but we share the aggregate results and comments with our clients, to assist in our mutual search for continual improvement.

When asked to rate answers to some questions on a scale of 1 to 5, (where 1 represents the most negative response, and 5 the most positive), the averaged scores over all recorded evaluations in a typical programme year such as 2007, for example, are shown below for three of the summary questions posed:

How would you rate your overall satisfaction with the
Toronto-based phase of the programme?............................................ 4.7
To what extent has the programme in Toronto met your needs?...... 4.5
Would you recommend such a programme to others?....................... 4.9

We present below typical examples of qualitative comments from evaluations by individual participants from three different programmes in 2001:

The thing I liked best about the Canadian phase of the programme was...

"Living and working in Toronto."

"Everything; the experience was great."

"Meeting new people with different cultures."

"Group activities - Niagara, CN Tower, meals, etc."

"The work placement was excellent."

"It was an experience to be in a different culture."

"The job and its responsibility."

"Learning to stand on your own two feet."

"The work placement - the opportunity to do a job I probably wouldn't have got otherwise."

"Introduction to Canadian work environment and social scene!"

"Experience of different culture/country."

"Working together as a group/friends."

"The environment, my workplace which I enjoyed very much, and it was to my exact needs."

"Work experience interaction with different cultures; discovering new horizons and places."

"To travel to a different country and to meet different people."

"Meeting new people and the feeling of being a part of a team."

"The placement met my exact needs."

"Meeting new ethnic groups...and finally finding one career that I enjoy."

"Independence; looking after self; experiencing life in a big city."

"The apartment location."

"The aspect I liked best was learning to live as a close family group."

Placement Mentor Evaluations

We also ask all work placement supervisors to complete brief evaluations at the mid-point and conclusion of the Toronto phase of a programme, and again we share the aggregate results and comments with our clients. While there are problem participants on each programme, the majority of placement organizations have been satisfied, have provided good references, and most have willingly participated again in further programmes.

When asked to rate certain qualities on a scale of 1 to 5, (where 1 represents the most negative response and 5 the most positive), the averaged scores over all recorded evaluations in 2002, for example, are shown below:

Work Habits

Attendance.....................................3.9
Punctuality.......................................3.8
Grooming.........................................4.4
Manner..............................................4.6

Attitudes

Initiative...........................................4.1
Interest in Work...............................4.3
Willingness to Learn.....................4.4
Acceptance of Criticism...............4.4
Relationships with Others.........4.6

Specific Skills

Technical Job Skills........................3.7
Ability to Learn...................................4.4
Quality of Work................................4.1
Communication Skills........................4.2

The "average" participant rates highest on manner, relationship with others, ability to learn, willingness to learn, acceptance of criticism, grooming, and interest in work, and does less well on qualities such as technical job skills, punctuality, attendance, initiative, quality of work, and communication skills.

The high ratings for ability and willingness to learn, allied with strong relationship skills, shows the average trainee, when given the opportunity, demonstrates some of the most highly desired attitudes and skill sets required in the workplace. The lower ratings for technical job skills is to be expected for those who have little work experience, while the deficiency in work habits, attitudes, and skills noted above are challenges which are to be expected for those who have typically left school early, and often may not have been exposed to many positive role models, in their communities.

Following are typical qualitative comments provided by individual placement organizations in answer to questions posed in evaluations at the end of different programmes in 2002:

"Clive was an excellent placement; he worked very hard and was always keen to take on more tasks."
.....Nancy Gaffney, Watershed Planner, Metro Toronto & Region Conservation Authority

"Simon proved to be a valuable asset to our Phys. Ed. Programme; we wish he could stay longer."
.....Rhonda Daigneau, Health and Phys Ed Teacher, Northlea Public School

"Neil was a pleasure to work with; well-liked by his peers; we would be pleased to participate again."
.....John Digings, General Manager, Roy’s Hydraulic Service

"(Catherine): Excellent individual; easy to work with."
.....Scott Woulds, Manager, Marketing & Communications, Ontario Basketball Association

"Brendan has been a pleasure to have as part of our staff; I believe this programme to be a win/win situation."
.....Jim Norwood, President, Play It Again Sports

"Albert is a talented and well-behaved person and has contracted to learning new skills."
.....Anil Vyas, Manager, MicroElectronics, University of Toronto

"Nikki was among the very best of interns we’ve had at Metalworks. Her friendly attitude was loved by all."
.....Mike Blom, Assistant Manager, Metalworks Studios

"(Aideen): Overall excellent placement and will do well in whatever she strives for."
.....Katie Ruttan, Business Affairs Manager, Summerhill Entertainment

 

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